If your order arrives damaged, we will provide a return shipping label so you can send the item(s) back to us at no cost. Once we have received and inspected the item(s), we will ship replacements that match your originally purchased item(s). Please include the original packing slip or order confirmation with your shipment.
If you need to make an exchange due to improper sizing, you must ship the item(s) back to us at your own expense. Items must be in clean, original condition, and unworn or unused to be eligible for an exchange. Once we receive and verify the item(s), we will ship the replacement(s). Please include the original packing slip or order confirmation with your shipment.
Items may not be returned for a refund.
Our exchange policy is valid for 30 days from the date of the original purchase. If 30 days have passed since your purchase, we are unable to offer you an exchange.
To initiate an exchange, please email support(at)metzgers.com and be sure to reference your order number.